|
INSTRUCTOR |
Dr. Hollis G. Bray, Jr. |
|
OFFICE |
CONS 113 |
|
OFFICE PHONE |
342-1870 |
|
OFFICE HOURS |
As posted or by appointment |
|
OBJECTIVES |
-Understand
the history of the quality movement |
|
GRADING |
The
attendance policy found in the NLU catalog will be followed. The grade will
be the average of all homework, projects and exams. Late work will receive no
credit. Selected
readings will be assigned as needed. Late
homework will receive no credit.
Students wishing to discuss a grade must see the instructor during
office hours. The grading scale is 90 - 100 A, 60 -
70 D, 80 - 90 B, 70 - 80 C, Below 60 F. |
|
ORGANIZATION |
||||
|
Week
|
Topic |
Assignments & Homework Solutions |
Points |
ACCE
TOPICAL CONTENT |
|
1 |
History
of Quality |
|
|
5.66 |
|
2 |
The
Quality Revolution |
Quality
Terms #1 |
10 |
5.66 |
|
3 |
Implementation |
Web
Resources |
10 |
5.66 |
|
4 |
Role
of Management |
|
|
5.66 |
|
5 |
Vision,
Mission and Objectives |
10 |
5.66 |
|
|
6 |
Customers |
|
|
5.66 |
|
7 |
Training |
Quality
IQ quiz |
10 |
5.66 |
|
8 |
Employees |
Quality
IQ quiz |
10 |
5.66 |
|
9 |
Cost
of Quality |
Quality
IQ quiz |
10 |
5.66 |
|
10 |
Process
Improvement |
Quality
IQ quiz |
10 |
5.66 |
|
11 |
Partnering |
|
|
5.66 |
|
12 |
Subs
and Suppliers |
Quality
IQ quiz |
10 |
5.66 |
|
13 |
Audited
Quality Systems |
|
|
5.66 |
|
14 |
Obstacles |
Quality
IQ quiz |
10 |
5.66 |
|
15 |
Audited
Quality Systems |
|
|
5.66 |
|
16 |
Class
Project Total Project – this is a large file.
Long download by modem. Can be viewed in parts listed above. |
Quality
Review Project Must
be on web |
100 |
5.66 |
Please Note!
Many links on the outline below are to files stored as Adobe Acrobat Portable
Document Files (PDF). These files have the extension .pdf. To view these files
you must have Adobe Reader on your computer. If you have Adobe Reader on your
computer it will start automatically when you click on a PDF file. If your
computer does not have Adobe reader you can download it from the Adobe website and install it. It is a large file and could take a
while over a modem.
To print a document within Adobe Reader be sure to use the printer icon on the Adobe menu
rather than the print icon on your browser menu!